Preparing for the upgrade

This section contains information you need to know before beginning the upgrade process.

Identifying folders in your existing Visualization Platform installation

Before beginning the upgrade process, identify the following folders in your existing Visualization Platform installation.

The installation root folder

The folder where your existing Visualization Platform is installed. It contains a folder named modules. In a typical installation, the default path of the root folder is either:

C:\Actuate\BIRTiHubVisualization

or:

C:\Actuate3\BIRTiHubVisualization

The Visualization Platform home folder

The home folder in your existing installation is named iHub. This folder is in the BIRTiHub folder, which the modules folder contains. In a typical installation, the default path of the home folder is either:

C:\Actuate\BIRTiHubVisualization\modules\BIRTiHub\iHub

or:

C:\Actuate3\BIRTiHubVisualization\modules\BIRTiHub\iHub

Identifying the Windows service user

When you installed your existing Visualization Platform, you selected whether to run it as Windows services. If your existing Visualization Platform is running as Windows services, and you want to run Visualization Platform 3.1.1 as Windows services also, you must specify the Windows service user when upgrading to Visualization Platform 3.1.1. In a typical deployment, Visualization Platform runs as two services:

Actuate BIRT iHub <release> Service

Actuate PostgreSQL for iHub <release> Service

Both services have the same Windows service user.

How to find the name of a service user

1 Choose Start➛Control Panel➛Administrative Tools➛Services.

2 On Services, right-click the name of the service and choose Properties.

3 In Properties, select Log On. The name of the service user appears in This account.