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iServer11 + BirtMobile issue

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#1 dwtaggart


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Posted 03 June 2011 - 11:20 AM

Hello all, I'm using iServer11 and I have what I believe is the latest mobile framework running on Tomcat 6. I'm able to log into the ActuateMobile webapp here and I see a list of reports on the left window. However if I try to click one to "mobilize" it, I get nothing in the right hand window. I do see that there is a javascript error in IE8, but I've tried Firefox and had the same outcome. Here's the js error. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322; MS-RTC LM 8) Timestamp: Fri, 3 Jun 2011 19:08:28 UTC Message: 'actuate' is undefined Line: 175 Char: 5 Code: 0 URI: Anybody able to help me out? Thanks, Don

#2 Clement Wong

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Posted 29 June 2011 - 02:04 PM

Hi Don,

It appears that the ActuateMobile framework is not configured correctly. The 'actuate' undefined error maybe caused by an invalid or non-existent reference to the JSAPI context parameter in Actuate Mobile's web.xml.

Can you please ZIP and email me your web.xml so that I can verify?

Here is a sample entry:

		<description>The URL to reference as an include of the JSAPI function library</description>

Clement Wong
Actuate Corporation

Clement Wong
Principal Analytics Architect

OpenText Corporation
http://www.actuate.com | http://www.opentext.com