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Having trouble getting BIRT Web Viewer to work with IE, Chrome, or Firefox to work.

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#1 aasmelash@mta.maryland.gov



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Posted 07 April 2017 - 12:21 PM

Hello Folks,

I am having trouble getting BIRT Web Viewer to work with  any of the web browser to work. I can get output in pdf format. However, I can't get the web viewer to work, I get blank screen. I have tried IE, Chrome, and Firefox. I have also tried JRE 1.6 and JRE 1.8. Can you please help?


Abel Asmelash

#2 Virgil



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Posted 10 April 2017 - 08:50 AM

Hi Abel,
What version of the BIRT runtime are you using... and what server have you deployed it to?  If you used birt.war out-of-the-box, then you may need to remove a couple files to get the web viewer to start correctly as talked about here http://developer.act...arted/?p=146848

Virgil Dodson 
BIRT Evangelism | OpenText Analytics and Reporting