You must disable your existing Visualization Platform before you upgrade to Visualization Platform 3.1.1. After you disable your existing Visualization Platform, make sure that none of the following processes are running:
ihubd.exe
ihubc.exe
ihub.exe
ihubservletcontainer.exe
intsrvrihub.exe
jfctsrvrihub.exe
jsrvrihub.exe
LMServer.exe
LSTailer.exe
How to disable Visualization Platform when it runs as Windows services
If your existing Visualization Platform is running as Windows services, disable it by performing the tasks in this section. For information about running Visualization Platform as Windows services, see Identifying the Windows service user.
1 Navigate to the folder containing the Visualization Platform home folder, for example:
cd \Actuate\BIRTiHubVisualization\modules\BIRTiHub
or:
cd \Actuate3\BIRTiHubVisualization\modules\BIRTiHub
2 Use the unregister batch script to stop and remove the services:
unregister.bat
The script may display a warning message saying that it cannot shut down the server. That message is harmless; you can ignore it.
Wait for the script to complete.
3 Choose Start➛Control Panel➛Administrative Tools➛Services. Verify that the Actuate iHub <release> Service and the Actuate PostgreSQL for iHub <release> Service no longer appear in the list of services.
How to disable Visualization Platform when it does not run as Windows services
If Visualization Platform is not running as Windows services, disable it by performing the tasks in this section.
Step 2 of the following procedure is only necessary if Visualization Platform uses the default PostgreSQL database that installed with BIRT iHub Visualization Platform.
When BIRT iHub processes are running in a Visualization Platform installation that does not run as Windows services, a command prompt named Actuate BIRT iHub 3 or Actuate BIRT iHub 3.1 and a command prompt named PostgreSQL for Actuate iHub are present.
1 In the Actuate BIRT iHub 3 or Actuate BIRT iHub 3.1 command prompt, type s and press Enter to shut down BIRT iHub, as shown in Figure 4‑1.
Figure 4‑1 Stopping BIRT iHub 3
2 Shutdown the PostgreSQL process by closing the PostgreSQL command prompt, as shown in Figure 4‑2.
ihubd.exe
